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Creating Microsoft Teams Rooms Accounts
This article revisits the topic of creating accounts which are used by Microsoft Teams Rooms (MTR), formerly known as the Skype Room System (SRS) v2 platform. The guidance in this article is...
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RealConnect Service Network Communications Explained
Multiple recent articles covering Cloud Video Interop for Microsoft Skype for Business and Teams meetings have introduced several Polycom services which are all resident in Microsoft’s Azure cloud....
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Verifying Users Enabled for CVI
This brief article includes a few tips on how to verify which Office 365 user account have been enabled to use a partner-provided Cloud Video Interop (CVI) solution, like the Polycom RealConnect...
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RealConnect for Clariti
Several previous articles on this blog have gone into details on the Polycom RealConnect video interoperability solution for Lync and Skype for Business meetings. Most recently this article attempted...
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Customizing Microsoft Teams Meeting Invitations
This brief article covers the customization of meeting invitations for Microsoft Teams for two different purposes. One is focused on reviewing the same basic branding options which were previously...
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Poly Trio with Microsoft Teams
There are four primary configuration scenarios available for the Poly Trio which support Microsoft Teams and the ideal option for an organization can depend on several factors. The most important...
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Exchange Resource Mailbox Configuration for Meeting Rooms
Several previous articles on this blog have outlined the required configuration of Exchange mailboxes for use with native Microsoft meeting room solutions for Microsoft Teams and Skype. There are also...
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Adding One Touch Dial Administrators
This brief article outlines how to provide administrative access for additional user accounts to the management portal for the Poly One Touch Dial (OTD) Service. Typically when initially onboarding...
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Poly Group Series with Microsoft Teams
This article covers how to successfully configure a Poly Group Series to connect to Microsoft Teams meetings. While several different options, both native and interoperable, were recently outlined for...
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Managing Microsoft Teams Phone Policies
As Microsoft and their certified device partners gear up to bring more native Microsoft Teams IP Phones to the market the management and customization of the device experience is also being expanded...
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RealConnect Usage Reporting
In September of last year Poly released a new reporting capability, RealConnect Tenant Report, which is available to all RealConnect Service customers. It includes a customizable dashboard of tiles...
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Enterprise Application Consent Requests in Azure
A increasingly frequent experience for Microsoft 365 administrators and users leveraging various third-party solutions is the need to approve some sort of permissions request presented to them as...
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Common Area Phones in Microsoft Teams
The deployment and administrative experience for a Common Area Phone (CAP) across Microsoft’s UC platform has changed over the years as it has matured from an on-premises software release with Lync to...
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RealConnect for Teams Topologies
While this blog already contains several articles discussing Poly’s RealConnect solution many organizations with existing Poly video infrastructure deployments want to understand which RealConnect for...
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Upgrading Microsoft Teams Desk Phones
This article outlines the currently available options to upgrade a certified Microsoft Teams IP Phone device to the latest firmware version as provided by Microsoft. The concepts and processes are...
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Microsoft Teams Room Factory Restore Process
The process outlined in this article can be used to reset a Microsoft Teams Room (MTR) system to a factory default configuration. This would be the preferred method to use on a system which may have...
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Poly One Touch Dial Service with Exchange Online
This article provides the latest best practice configuration of the Poly One Touch Dial (OTD) Service when used with resource mailboxes stored in Exchange Online. It does not matter if the room...
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Meeting Lobby Behavior in Microsoft Teams
This article explains how the meeting lobby is applied to different participant types joining a Microsoft Teams meeting from various clients and devices as well as how to control this behavior using...
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Device Pairing in Microsoft Teams
The purpose of this article is to demystify a common misconception with how Microsoft Teams allows various types of clients and devices to communicate between each other when leveraging several...
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Provisioning Microsoft Teams Android Devices
The purpose of this article is two-fold. Primarily it introduces and explains a new provisioning capability in Microsoft Teams which is applicable to Teams-certified devices across all Android-based...
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